Terms & Conditions

TERMS & CONDITIONS

1. Introduction

These Terms and Conditions apply to all bookings, purchases, and attendance at Sip and Paint events organised by Lisa Green at Lets Create Together. By booking a ticket, purchasing a product, or attending an event, you agree to be bound by these Terms. These Terms are governed by the laws of England and Wales.

1. Event Overview

Sip and Paint with Lets Create Together offers informal, guided art sessions that are designed as social experiences rather than formal art classes. Events are built around a predetermined subject and hosted in public venues. Each session lasts approximately two to three hours. Attendees do not require any artistic ability; the emphasis is on enjoyment and creativity under the guidance of the event host.

1. Materials and Format

3.1       We provide a stretched canvas, size dependant on session booked. The session typically involves following step by step instructions to paint a pre drawn template. All material needed are provided by Lets Create Together. These materials remain the property of Lets Create Together and must remain on the work station before leaving the venue. We reserve the right to charge for any missing or damaged items.

1. Arrival and Punctuality

We ask that all attendees arrive at least 15 minutes before the scheduled start time to allow time to order food and drinks and get seated. If you arrive more than 15 minutes after the event begins, you may not be allowed to join, and no refund will be issued.

1. Conduct and Behaviour

All attendees are expected to behave respectfully. We have a zero-tolerance policy towards abuse of any kind. Any attendee whose behaviour is deemed unacceptable by the event host will be asked to leave immediately and will forfeit their ticket price. This decision is final. Attendees are responsible for their own actions and well-being throughout the event. Lets Create Together accepts no liability for the actions of attendees or third parties.

1. Accessibility

Some of our venues are older establishments and may have limited accessibility. If you have specific requirements or concerns regarding access, please contact us before booking to assess suitability.

1. Allergy and Food Safety Disclaimer

Food and drink are not included in your ticket price (unless stated otherwise at time of booking). You may not bring your own food or drink to the venue. All refreshments must be purchased directly from the venue. We do not accept liability for food or drink consumed during the event. If you have a food allergy, you must inform the venue staff directly prior to ordering. If your allergy is severe and you are unable to be in the same room as certain allergens (such as nuts), please notify us in advance, and we will do our best to accommodate your needs by informing other attendees.

1. Clothing and Property Disclaimer

We use acrylic paints during the event. While acrylics can be removed while still wet, they are permanent when dry, we do not accept liability for any damage to clothing or personal property. We recommend wearing clothes that you do not mind getting stained in the unlikely event of a spill.

1. Refunds, Transfers and Cancellations

9.1       All ticket sales are final and non-refundable. There are no exceptions. If you cannot attend, you may sell or gift your ticket to someone else. Please contact us with the new attendee’s name to avoid issues at check-in. If Lets Create Together needs to cancel an event, you will be offered either a full refund or a transfer to another event. If an event must be postponed due to external circumstances or force majeure (please see Clause 15), we will offer alternative options such as transferring your ticket to a future date at the same venue or one within a reasonable distance.

9.2       Refunds, where offered, are limited to the cost of the original ticket or item. Refunds will only be made to the original payment account. 

1. Photography and Social Media Use

Photographs and short videos may be taken during the event and used for marketing, social media, or promotional purposes. By attending, you agree to this usage unless you inform the host at the event or contact us immediately after to opt out. We will take reasonable steps to honour your request.

1. Liability Disclaimer

Lisa Green and Lets Create Together accept no liability for personal injury, loss or damage, unless caused by her own negligence. You attend and participate at your own risk. All materials are used at your discretion. The venues we use carry their own public liability insurance and you agree to hold them responsible for any incident arising from their premises.

1. Digital Courses and Online Content

Purchasing a digital course or download grants you a personal, non-transferable licence to access the content. You must not share, reproduce or use this content for commercial purposes. Access is granted upon payment, and by doing so you waive your right to cancel under the Consumer Contracts Regulations. We reserve the right to revoke access if misuse or unauthorised sharing is detected.

1. Online Product Sales

13.1     Physical items purchased through our website will be dispatched to the delivery address you provide, if delivery is offered. Risk passes to you upon dispatch. We are not responsible for delays caused by incorrect delivery details. Returns of unopened, unused products are accepted within 14 days at your own expense. Used or opened items cannot be returned unless faulty. Faulty items must be reported with photographic evidence within 48 hours of receipt.

13.3     From time to time, additional products or services may be introduced (e.g. party kits, activity boxes or bundled creative sets).  These products are supplied on a self-service basis and do not include supervision, food or drink. These products will be governed by these Terms and any product-specific conditions notified to you at the point of purchase.

13.4     Access to online tutorials, worksheets or digital content requires an active internet connection. We cannot guarantee uninterrupted access to our website or content in all locations, particularly where internet availability is limited (e.g. on cruise ships or during air travel).

13.5     If you are purchasing a Sip and Paint kit for use while travelling, we strongly recommend accessing and viewing all digital materials prior to departure. We accept no liability if you are unable to access tutorials or online content due to a lack of internet connection or restricted data access.

1. Intellectual Property

14.1     All content created and provided by Lets Create Together, including but not limited to designs, instructions, downloads, branding and templates, remains her intellectual property and is protected by copyright and unregistered design rights. You are not permitted to copy, share, adapt, teach from or commercialise any part of our materials.

14.2     The unique structure and style of Lets Create Together events, including (but not limited to) the use of guided tutorial sheets, social-format seating, and the freedom to work at your own pace without group demonstrations, form part of her original approach and may not be replicated, copied, adapted or used to run similar events without express written permission.

14.3     Breach of these terms may result in legal proceedings.

1. Force Majeure

15.1 A Force Majeure Event is any event beyond a Party’s reasonable control that prevents, hinders, or delays performance under this Contract, including but not limited to natural disasters, extreme weather, industrial action, utility failures, supplier non-performance, government restrictions, pandemic, epidemic, civil unrest, acts of war, terrorism, or any similar unforeseen events.

15.2 If a Force Majeure Event occurs, the affected Party shall notify the other Party as soon as reasonably possible and take all reasonable steps to mitigate its impact.

15.3 Neither Party shall be liable for delays or non-performance caused by a Force Majeure Event, and any affected obligations shall be extended accordingly.

15.4 If a Force Majeure Event continues for more than four weeks, the Parties shall either discuss alternative solutions or the unaffected Party may terminate the Contract with 30 days’ written notice.

1. Variation

We reserve the right to amend these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website or communicated to you. Continued attendance at events or use of our services will constitute acceptance of the updated Terms.

1. Third Party Rights

No person other than the parties to these Terms and Conditions shall have any rights to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

1. Set-Off

You are not entitled to withhold or set off any amount payable to us against any claim or alleged claim you may have.

1. Severance

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the remainder shall remain in full force and effect.

1. Waiver

Any failure or delay by us in enforcing any provision of these Terms shall not constitute a waiver of that or any other provision. A waiver of any breach shall not constitute a waiver of any subsequent breach.

1. Invoicing and Non-Payment

21.1    If you cause damage to our materials, property or the venue, or if you breach these Terms in a way that results in loss or expense, we reserve the right to issue an invoice for the reasonable cost of repair, replacement, or compensation.

21.2    For consumers, payment must be made within 14 days of the invoice date unless otherwise agreed. If payment is not received, we may pursue the outstanding amount through the County Court. We reserve the right to claim statutory interest on the unpaid sum under section 69 of the County Courts Act 1984, which currently allows interest at a rate of 8% per annum, accruing daily.

21.3    For business clients, we reserve the right to charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. Interest will accrue on a daily basis until payment is made in full, and we may also add fixed compensation charges depending on the size of the debt.

21.4    In all cases, where legal advice or recovery action is required to pursue any unpaid amount or associated loss (including damage caused to our property), you will be liable for our reasonable legal fees and associated costs, whether or not the matter is suitable for the small claims court.  If you are unsure of your status or obligations under these Terms, we recommend you seek independent legal advice.

1. Reviews and Defamation

22.1 We welcome fair and constructive feedback. However, if you post, publish or share any statement (whether online, in writing, or verbally) that is false, misleading, defamatory, or malicious in nature about our events, services, staff, or business, we reserve the right to take legal action to protect our reputation and business interests.

22.2 This includes, but is not limited to, claims for defamation, malicious falsehood, and damages arising from reputational harm, loss of business, or distress caused.  Where such legal action becomes necessary, we reserve the right to include within the claim all reasonable legal fees, costs, and disbursements incurred in investigating or pursuing the matter, whether or not the matter falls within the small claims track. We also reserve the right to deny access to future events or cancel any future bookings associated with individuals responsible for such conduct.

1. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the English and Welsh courts.

1. Contact Information

For any questions about these Terms, or to notify us of any change in attendee details, please contact: Email: lisa@letscreatetogether.co.uk. Phone: 07866 970360. Website: www.letscreatetogether.co.uk